Você sabia que o centro de serviços compartilhados pode otimizar os processos de RH

Courtney Jackson, Director for ScottMadden, Inc., has twelve years of consulting experience, focusing the last six years in shared services. Areas of expertise include shared services strategy, design and implementation, project and change management, operations improvement and process redesign, shared services delivery/operations, and organization design and restructuring.  Courtney received an M.B.A. at the University of North Carolina’s Kenan-Flagler Business School and a B.S. in Commerce with a minor in French from the University of Virginia.

Doug Utley is a partner with ScottMadden, Inc. and has worked with the firm for 12.5 years. He is an expert in HR shared services. He has assisted numerous companies, Government, and non-profit organizations in the assessment, planning, design, and implementation of HR shared services. He has become a recognized leader in service center technologies and integration of multiple technology applications for service centers. Doug served 25 years in the U.S. Air Force, and earned a masters in business administration from the Florida Institute of Technology and a bachelor of science degree in mechanical engineering from N.C. State University.

Christina Krebs, Director for ScottMadden, Inc., joined the firm in 2002 and has expertise in human resources management, shared services design and implementation, process redesign, and vendor selection and negotiation across a variety of industries, including energy utilities, automotive, defense, and healthcare. Christina holds an M.B.A. from the Fuqua School of Business at Duke University and a B.S. in chemical engineering with a minor in chemistry and math from Florida State University.